Service and Support

Computer-repair-service What do we provide? We have an end-to-end solution design to suit most businesses. Our primary focus is on small bussinesses / home office but we also provide support for all users.

  • Six days per week
  • Free PC pickup and delivery
  • No call out fees
  • Laptop screen/keyboard replacement
  • PC setups, repairs, speed increasing and upgrades
  • Network and Internet setups
  • Virus removal and detection
  • Data recovery
  • Backup scheduling setups

 

 

Pricing

  • Onsite repair call out - $0.00
  • Pickup and delivery - $0.00
  • Diagnostic and insurance reports - $49.00 p/item
  • Standard remote support - $79.00 p/hr
  • Standard repairs - $159.00 p/hr
  • Standard data recovery - $298.00
  • Complex data recovery - Enquire
  • Computer and laptop parts - online pricing plus shipping.

Policy

  • Free quotes on sales, setups and repairs
  • No call out fee
  • Discount for Seniors card holders 10-50%
  • 30% cheaper than competitors
  • Same day service
  • All work guaranteed
  • All hardware with warranties
  • Gay friendly

Terms and Conditions of Sales

  • Pricing is inclusive of GST
  • All works are C.O.D, prior arrangements must be made for any other payment type
  • Creditcard surcharge 2%, Amex not accepted
  • Minimum call out 1 hr
  • All hardware with 1 year return to base warranty
  • All labour with 3 months phone support warranty
  • Any and all deals, discounts and or specials may be dishonored as deemed necessary by DatumIT management.
  • Business location and contact, Rosebery NSW 02 8339 0758